Description
The 9 of Hearts is a visual representation of one of the most critical processes in aviation safety and compliance: the investigation of non-conformities, incidents, or audit findings using a structured Root Cause, Corrective Action, and Preventive Action (RC-CA-PA) method.
The aircraft with deep roots powerfully symbolises the importance of identifying true systemic causes, not just surface-level issues. The nine coloured steps lead to a clipboard marked Analysis, illustrating the logical, structured thinking required in safety investigations.
This card breaks down the investigation into 9 essential steps:
- Event/issue identification – Problem Identified
- Confirmation checker
- Containment action
- Data collection
- Root cause identification
- Corrective action planning
- Preventive action
- Verification and monitoring
- Review – Effectiveness check & closure
Perfect for use in:
- SMS & quality training
- Investigation team briefings
- CAPA tracking meetings
- Safety promotion and visual culture building
- E-learning and self-paced study
Product Options:
- Digital Download (PDF) – Print-ready, high-resolution
- Physical Card (Coming Soon) – A2 poster or card deck format
- Bulk licensing available for training organisations or safety campaigns
Compliance & Relevance:
- ICAO Annex 19
- EASA & UK CAA Quality System Requirements
- FAA SMS advisory guidance
- ISO 9001 & ISO 45001 root cause frameworks
Equip your team with the tools to investigate and resolve safety issues effectively.
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